Second Image - Intelligent Records Management
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Second Image offers top-of-the-line on-line order management. Our clients can place new orders, modify existing orders and check on the status of their orders all through our secure and easy-to-use Second Image Online© Web portal.


Place New Orders
Second Image clients can easily place new orders on our Web site. The completed order is sent directly to our order entry department, and a confirmation is sent to the ordering customers email address.
Modify/Append Existing Request
All of our clients' prior order requests are available to them through Second Image Online. Second Image clients can modify their original order at any time to add a new location and/or distribution and resubmit it to our order entry department. The client then receives confirmation and update notices from us through email.

Second Image clients can review and modify any prior Web request and resubmit it to our order entry department. We then send confirmation and update notices to our clients through email.

Locate Your Order Quickly (Search)
Our system allows our clients to easily search their records through any of the following fields:
  • Order number
  • File number
  • Claim number
  • Claimant name
Real-Time Status
Second Image Online© is tied to our internal order processing system and tracks the status of each component of a client's order. For example, we can separately track medical records, billing, X-ray films and photographs.

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